6th Jan, 2023: Fortay Connect is pleased to announce that they are the first UK Zoom partner to receive certification the Zoom Phone Competency. Fortay's consultants are now equipped to help our clients use Zoom to create an enterprise-grade voice, video, and collaboration platform.
With many enterprises today operating in a remote or hybrid work model, ensuring a seamless user collaboration experience is critical to user productivity and satisfaction. Fortay’s new Zoom credentials come in addition to the team’s expert-level certifications in RingCentral, Avaya, Mitel and Teams platforms.
“Many enterprises are grappling with creating a collaboration architecture that meets the needs of a geographically-dispersed workforce,” says Mark Taylor, Co-founder and Director of Fortay Connect. “When you hire an outside consultant to help, you need an expert who can look across the leading platforms and help you build the best for your users and use cases. That’s what Fortay does. We are experts in mapping client requirements to platform architecture decisions.”
Zoom Phone Competency enables trusted voice professionals to become certified in delivering Zoom Phone for a seamless customer experience, ensuring successful adoption and deployment of the platform. To gain entrance to this certification program, firms must have a minimum two years as a voice consultant and five customer testimonials on record.
Zoom Phone is a “modern cloud phone system.” Together with their meetings platform, it provides an enterprise-grade collaboration hub for video, voice, chat, and meetings. The three biggest advantages of Zoom Phone are:
The enterprise features: Zoom Phone includes traditional PBX features that enable employees to talk and interact in new ways to keep businesses moving.
Centralised management: You can provision and manage users and intelligently monitor business interactions with an easy-to-use centralized administration portal.
Security and reliability: The globally distributed Zoom cloud platform delivers secure HD audio with enterprise-class reliability and quality of service.
For businesses interested in a cloud-first phone system to better accommodate a remote or hybrid employee geographic footprint, Zoom Phone is a leading option in the market. If you’re already using Zoom’s meeting, webinar, or room capabilities, there is even more reason to consider extending your platform to include Zoom Phone.
Zoom Phone Competency Partner's are encouraged to develop value-added services to enhance the client platform experience. As a voice and collaboration consultant for nearly 25 years, Fortay has a deep understanding of the evolution of collaboration infrastructure in the enterprise. Today, our collaboration expertise includes architecting cloud-first unified communications platforms. Fortay's value-added services for the Zoom platform include:
Platform selection and design
Deployment, including integration with other platforms and systems
End user training and adoption to ensure maximum system value
Our team is available immediately to help your organisation with Zoom Phone or general platform integration help.
